If you need to ask someone about leaving early or coming in late ask your supervisor. For example, Chris needs to leave between 2 and 3pm on Thursday. She looks at the schedule and the senior CC on that day is Cecelia. She would ask Cecelia. Cecelia would send me a text or email letting me know for documentation purposes. If Kay needs to leave and she is up front, Kay should ask Barb as that is the front supervisor. If Barb approves it she will send me an email or text for documentation purposes.
The chain of command goes as follows:
- Dr. Love
- Bob
- Cheryl, Assistant Clinic Manager
- Patrick, Assistant Clinic Manager
- Barb (CSR side - Head CSR), Chris (medical side - Head Tech)
- Cecelia - Floor Supervisor
- Brianna - Floor Supervisor
Source: WordPress export (2023-07-06).