ALWAYS ASK THE FOLLOWING
- Is pet eating and drinking? Normal, less, more, none
- If anything other than normal how long, anything happen that owner can think of before it started
- Is the pet urinating? Normal, less, more, none
- If anything other than normal how long, anything happen that owner can think of before it started
- Is the pet at normal activity level? Lethargic, Hyper, Down and out
- If anything other than normal how long, anything happen that owner can think of before it started
- Is the pet having any difficulty breathing? Yes No
- If ‘yes’ how long, anything happen that owner can think of before it started
- Did the pet ingest anything strange or unusual? Yes No
- If ‘yes’ what and when?
Update — June 26, 2024
- Sick pets should be seen within two days.
- Urgent pets should be seen the same day.
- If staff cannot fit a patient into those time frames, escalate to a supervisor, management, or Dr. Love.
- If there is any question whether a case is urgent, escalate to those same decision makers. If Dr. Love is actively seeing appointments, go directly to her for the decision.
Source: 2016 manual.
- Merged sick-pet scheduling update from June 26, 2024 reminders.