by bob | Mar 31, 2026 | Employee Handbook
by bob | Mar 31, 2026 | Employee Handbook
Adherence Any policy or procedure may be modified for special circumstances and on an individual basis by management where allowed by law. No policy or procedure can be construed to apply to every employee the same, circumstances arise from time to time that may...
by bob | Mar 31, 2026 | Computer Procedures, Policy & Procedure Manual
A supervisor can enter charges for an employee, but do not post them until management completes the tax handling. Enter the charges. Remember if you are doing vaccines put in the vaccine as normal but change the QTY to 0 (this will update the due date). Then enter the...
by bob | Mar 31, 2026 | Customer Service, Policy & Procedure Manual
Daily Medical-Record Preparation Tasks Pull charts for tomorrow’s clients or schedule add-ins. Upon the client’s arrival, mark the patient’s medical record with the date and a brief synopsis of the reasons for the visit. Check for and enter phone, address, and email...
by bob | Mar 31, 2026 | Employee Handbook
If you need to ask someone about leaving early or coming in late ask your supervisor. For example, Chris needs to leave between 2 and 3pm on Thursday. She looks at the schedule and the senior CC on that day is Cecelia. She would ask Cecelia. ...
by bob | Mar 31, 2026 | Customer Service, Policy & Procedure Manual
If Existing Client Pull record up in Avimark If more than 1 client with the same last name ask them for their first name or first name of spouse. OR ask to verify address shown in Avimark window for selecting client Read any notes or alerts Check to see what Vx if any...
by bob | Mar 31, 2026 | Customer Service, Policy & Procedure Manual
ALWAYS ASK THE FOLLOWING Is pet eating and drinking? Normal, less, more, none If anything other than normal how long, anything happen that owner can think of before it started Is the pet urinating? Normal, less, more, none If anything other than normal how long,...
